Enable browser notifications

In addition to email alerts, the platform allows you to receive real-time browser notifications to help you stay updated on coaching sessions, and tasks without needing to check your inbox.

Browser notifications appear directly on your device screen, ensuring you never miss an important update — even when you’re not actively using the platform.

 

 Supported Browsers

Browser notifications are supported on the latest versions of the following:

• Google Chrome (v32 and above)
• Mozilla Firefox (v22 and above)
• Safari (v6 and above)
• Microsoft Edge
• Opera

 Note: 

Browser notifications are device- and browser-specific.
If you log in from a new device or browser, you’ll need to re-enable notifications manually.

 

 Enable Browser Notifications

Step 1: Access Notification Settings

1. Log in to your admin portal.
2. Click your Profile Avatar in the top-right corner.
3. Select Settings.
4. Scroll down to the Notifications section.
5. Click Configure.

Step 2: Turn On Notifications

1. Toggle the switch to ON.
2. Your browser will prompt you with a pop-up asking for permission.
3. Click Allow to enable notifications for your account.

Once enabled, you’ll receive real-time updates about appointments, messages, and tasks directly in your browser.

 

 Troubleshooting: Not Receiving Notifications?

If your browser supports notifications but you aren’t receiving them, follow the instructions below to make sure they are enabled:

Google Chrome

1. Click the lock icon in the address bar.
2. Under Notifications, select Allow.
3. If you don’t see this option, click Site Settings → scroll to Notifications → set to Allow.

Mozilla Firefox

1. Click the lock icon in the address bar.
2. Click the arrow ( > ) next to the connection status.
3. Click More Information → go to the Permissions tab.
4. Under Send Notifications, uncheck Use Default and select Allow.

Safari

1. Open Safari → go to Safari > Preferences.
2. Click the Websites (or Notifications) tab.
3. Select Notifications from the sidebar.
4. Make sure your platform’s URL is set to Allow.
5. Also ensure “Allow websites to ask for permission to send notifications” is checked.

Microsoft Edge

1. Click the lock icon in the address bar.
2. Under Notifications, select Allow.
3. If not visible, go to Site Permissions → set Notifications to Allow.

Opera

1. Click the lock icon in the address bar.
2. Select Site Settings → find Notifications → choose Allow.

 Note:

Browser notifications are not supported on Internet Explorer.

  

 Pro Tip:

For best performance, keep your browser updated to the latest version and ensure you are logged into the platform on the same browser where notifications were enabled.