Video call recording
Updated Dec. 10, 2025 by SupportTo enable video call recording, you’ll need to grant permission to share your screen. This allows the platform to record the specific window or browser tab where your coaching session is taking place.
Note:
Sharing your screen for recording purposes does not broadcast or stream your session to others. It simply provides the system with access to capture the screen, page, or tab you select.
Who Can Record
- Only the host (coach) can initiate a recording.
- Recording is available only on desktop or laptop browsers.
- Supported browsers: Google Chrome, Microsoft Edge and Mozilla Firefox
How to Record on Chrome Browser
- From the Record Session popup, click Start recording.
- The Share your screen popup will appear, click Chrome Tab.
- Find and select Video Call.
- Tick/check the Share audio checkbox at the bottom of the popup.
- Click the Share button to start the recording.
How to Record on Microsoft Edge
- From the Record Session popup, click Start recording.
- The Share your screen popup will appear, click Microsoft Edge Tab.
- Find and select Video Call.
- Tick/check the Share audio checkbox at the bottom of the popup.
- Click the Share button to start the recording.
How to Record on Mozilla Firefox
- From the Record Session popup, click Start recording.
- The permission popup will appear at the top of your browser, find and select Video Call - Mozilla Firefox.
- Click Allow to start the recording.
Note:
Safari is currently not supported, as the browser does not yet offer full compatibility for media recording features.
Download Video Recording
Once your video call session is done, the video recording download link will be immediately available on the next page after you and your coachee drop the call.
Important:
You must download the file before closing the window as the platform will delete the recording once you close the meeting room.
