Manage 360 assessments
Updated Dec. 10, 2025 by SupportA 360 Assessment collects feedback about a coachee from multiple perspectives—such as managers, peers, and direct reports—alongside the coachee’s self-evaluation. Use the steps below to create, assign, and manage 360-degree assessments.
Create a 360 Assessment
You can create a 360 assessment in two ways.
Option 1: Create from Scratch
- Go to the Assessments tab in the left-hand menu of your coach portal.
- Click + New.
- In the assessment template window, toggle “360” at the top-right to switch to a 360 format.
- Add Traits (optional): If you include traits, add at least 4 (up to 8 using Add Another Field).
- Add Questions: Use open-ended, multiple-choice, or rating-scale items.
- Click Save.
- The template will be stored under Templates and labeled “360 Assessment.”
- Note: You’ll add participants during assignment, not during template creation.
Option 2: Convert a Standard Assessment to 360
- In Assessment Templates, click Assign next to the template you want.
- In the assignment view, toggle “360” at the top-right to convert it to a 360 format.
- Continue with the steps in Assign a 360 Assessment below.
Assign a 360 Assessment
- Click Assign next to the 360 assessment you wish to send.
- When the popup appears:
- Choose a previously used participants list, or
- Click No, thanks to create a new list from scratch.
- Set the Due Date for submissions.
- Select Coachee: Choose the person who will be assessed.
- Add Participants: Enter the details of each rater who will provide feedback.
- Click + Add Another Participant to include more respondents.
- Click Save & Send to finalize.
The 360 assessment will be delivered to:
- The coachee for self-assessment.
- All participants listed for external feedback.
Notifications
- Coachee: Receives an in-platform and email notification when the 360 is assigned.
- Participants: Receive email invitations with instructions and a link to complete the assessment.
- Coach: Receive in-platform and email alerts as responses are submitted.
Set Assessment Reminders
Automate follow-ups so coachees and participants submit on time.
- Open the Reminders tab (right-hand side, next to Assigned Assessments).
- Set the reminder frequency (e.g., daily, weekly, custom).
- Click Save Changes to activate reminders.
