Coaching Software, Singapore
Clients, scheduling, sessions, goals, notes, packages and invoicing, in one place, instead of a calendar, a folder of spreadsheets and a full inbox.
Coaching software in Singapore
One platform to run a coaching practice, so the admin stops getting in the way of the coaching.
Coaching software brings clients, scheduling, session notes, goals, assessments, invoices and reports into one system. Coaching Loft provides it for independent coaches, coaching firms and the HR and talent teams that run coaching from Singapore, including teams that coach people across Asia Pacific.
Coaches book clients, keep private notes and add GST to invoices. Firms run a white-label platform under their own domain and brand. Regional teams run internal and external coaches together, use AI to match coachees by time zone, language and meeting format, and give sponsors progress and ROI reports without exposing session content.
Coaching in Singapore
Singapore's Personal Data Protection Act 2012 (PDPA), administered by the Personal Data Protection Commission (PDPC), sets obligations that include consent, notification, protection, retention limitation, transfer limitation, data breach notification and accountability. Every organization must designate at least one person responsible for its PDPA compliance, usually called the data protection officer, and make that person's business contact information public. A notifiable data breach, one likely to cause significant harm to individuals or of significant scale, must be reported to the PDPC no later than three calendar days after you assess it, and, unless an exception applies, affected individuals facing significant harm must be told.
Coaching Loft's servers are in the United Arab Emirates, so data you store with us is held outside Singapore. Under the Transfer Limitation Obligation, personal data transferred overseas must follow the requirements in the regulations so that it keeps a standard of protection comparable to the PDPA's. Your data protection officer will want to assess that for any provider hosted outside Singapore, including us. Enterprise clients can sign a data processing agreement, and every customer keeps the rights to their data and can export it.
The Protection Obligation calls for reasonable security arrangements, and coaching notes are where the most personal detail sits. Coaching Loft lets notes stay private, and an account-wide default can lock who reads what a coach writes, so regional sponsors see goals, milestones, ratings and reports rather than conversations. Admins can require two-factor authentication with authenticator apps, four admin role types control what each administrator can do, data is encrypted in transit and at rest, and firms and enterprises can add single sign-on.
Singapore Standard Time is eight hours ahead of GMT, so a program run from Singapore can reach Mumbai two and a half hours behind and Sydney two or three hours ahead, depending on Australian daylight saving. AI coach matching weighs time zone, language and meeting format, and coach pools let coachees choose their coach. Buyers recognize ICF's ACC, PCC and MCC credentials, backed locally by the ICF Singapore Chapter.
Run internal and external coaches across Asia Pacific with AI matching by time zone and language.
Lock session notes account-wide so sponsors see progress, not conversations.
Encryption in transit and at rest, two-factor authentication admins can require, admin roles and optional single sign-on.
Add Singapore's 9% GST through each invoice's VAT field, schedule sending and chase unpaid invoices.
The criteria
Four groups: the coaching itself, your client's side, the business, and room to grow. For each one, the question to ask any vendor, and how Coaching Loft answers it.
Ask: Does each client's history, files, goals and notes live in one record, or across several screens and tools?
In Coaching Loft: One record per client, with every engagement, file and session kept against it.
Ask: Can clients book straight into your own calendar, with reminders and recurring sessions?
In Coaching Loft: Scheduling syncs with your calendar. Clients book, reminders go out, and recurring sessions are set once.
Ask: Are notes structured and kept with the engagement, and can action items be shared with the client?
In Coaching Loft: Structured notes and shared action items on every plan. AI Notepad Summaries turn raw notes into structured sections on Premium and Master.
Ask: Can you set goals with the client and track progress between sessions, not only during them?
In Coaching Loft: Goals and actions are set with the client and tracked between sessions, in their portal and yours.
Ask: Does the platform bring anything to the session itself, such as questions or assessments?
In Coaching Loft: A built-in library of 500+ coaching questions, and assessments whose results come into the coaching conversation.
Ask: Does every client get a portal, and is there a fee for each client you add?
In Coaching Loft: Every client gets a free portal on every plan. There is no per-client fee; each plan includes a set number of active clients.
Ask: Can coaches and clients use it properly from a phone?
In Coaching Loft: Coaches use the browser or the iOS and Android apps. Coachees and admins use the web app on any device, including their phone.
Ask: Can a client accept an agreement and buy a package without a separate document or payment tool?
In Coaching Loft: Packages and agreements are part of the engagement, so the paperwork and the coaching stay in the same place.
Ask: Can you invoice for sessions and packages, and get paid, inside the platform?
In Coaching Loft: Invoicing and payments run inside the platform, for packages and for single sessions.
Ask: Does it connect to the tools you already use, such as your calendar, email marketing and CRM?
In Coaching Loft: Google Calendar and Outlook sync, Zapier, Mailchimp, PayPal and HubSpot.
Ask: Can you see sessions, goals and outcomes in a report, and does the report build itself?
In Coaching Loft: Reports on Core and above. AI-Generated Reports and Predictive Analytics on Premium and Master, and on every firm and enterprise coach seat.
Ask: Do you pay per coach, per client, or per employee coached? What happens to the bill when you grow?
In Coaching Loft: You pay for coaches only. Client portals are free, and on firm and enterprise accounts coachee and admin seats are free and unlimited.
Ask: If you go from solo to a firm, or run a program across an organization, do you have to move platforms?
In Coaching Loft: The same platform runs a solo practice, a firm and an enterprise program, so nothing has to be migrated as you grow.
Ask: Can you assign and move clients between coaches, oversee their activity, and match coachees to the right coach?
In Coaching Loft: Assign or move clients between coaches and oversee every coach and coachee from one dashboard. AI Coach Matching pairs coachees with coaches by goals, expertise, availability and style.
Ask: Can clients see your brand and your domain instead of the vendor's?
In Coaching Loft: White label and a custom domain on firm and enterprise accounts: your logo, colors and navigation. The Master plan carries your own brand identity too.
Ask: Is client data encrypted, is the vendor GDPR compliant, and can it connect to your company sign-in?
In Coaching Loft: GDPR compliant with 256-bit encryption, a security audit report for procurement teams, and SSO as a paid add-on. More on the security page.
Pricing
Coaching software is priced in one of three ways. Per coach: you pay for each coach on the platform, and clients come free or within a limit. Per client or per employee coached: the bill rises with every person you coach, which matters most for organizations rolling coaching out to many employees. Flat tiers: a set price for a set number of clients or features.
Compare the price at the size you expect to be in a year, not the size you are today, and look for what sits outside the headline price: fees per client, AI features held back for higher tiers, and add-ons such as single sign-on or white labeling.
| Plan | Best for | Price |
|---|---|---|
| Basic | Getting listed, 2 active clients | $12 a year Paid yearly only |
| Core | A professional practice, 10 active clients | $25 a month or $250 a year |
| Premium | 30 active clients and the full AI suite | $55 a month or $550 a year |
| Master | Unlimited clients and your own brand | $95 a month or $950 a year |
| Firms and enterprise | Several coaches, one program | $95 per coach seat a month 12-month term, or $950 per seat a year. Coachee and admin seats free |
Core, Premium, Master, firm and enterprise accounts come with a 30-day free trial, and firm and enterprise accounts include onboarding at no extra cost. Full details on the pricing page and the firms and enterprise pricing page.
Checklist
Whichever platform you choose, run through these during the trial, not after it.
One platform
The pieces coaches often run across separate tools, in one place and talking to each other.
Every client, their history, files and engagement in one record.
Clients book straight into your calendar; sessions, reminders and logs handled.
Set goals and actions with the client and track them between sessions.
Structured notes and shared action items, kept with each engagement.
Sell coaching packages and capture agreements without the paperwork.
Invoice for packages and sessions and get paid, inside the platform.
A built-in library of powerful coaching questions to use in any session.
Send assessments and bring the results into the coaching conversation.
Turn engagement and outcomes into reports, with AI assistance on higher plans.
See the full breakdown on the features page.
Built for how you coach
Whether you coach on your own, run a firm of coaches, or build coaching into an organization, the tools fit the way you work.
Look professional, cut the admin, and give clients a portal they actually use, from your first client to a full book.
Coaching software for coachesAssign coaches to clients, oversee utilization and quality, white-label the platform, and let AI handle matching and reporting.
For coaching firmsRun a measurable coaching culture across the organization, mixing internal and external coaches, with tracking and governance.
Enterprise coachingWhy Coaching Loft
Clients, sessions, goals, packages and invoicing in one login, so nothing lives in a spreadsheet you forget to update.
The platform gets out of the way of the conversation.
A coaching asset built in, not a bolt-on, ready in any session.
Start solo and grow into a firm or an enterprise program on the same platform, with AI matching and reporting on higher plans.
Questions
Most PDPA obligations sit with the organization that collects and uses the data, so we do not claim compliance or certification on your behalf. Coaching Loft gives you practical security arrangements: private session notes, an account-wide lock on who reads coach notes, four admin role types, two-factor authentication admins can require, encryption in transit and at rest, and single sign-on as an add-on. Enterprise clients can sign a data processing agreement.
Coaching Loft's servers are in the United Arab Emirates. The Transfer Limitation Obligation requires personal data transferred overseas to receive a standard of protection comparable to the PDPA, following the requirements in the regulations. Your data protection officer should assess how that applies to your use of Coaching Loft. Enterprise clients can sign a data processing agreement, and you can export your data.
Yes. Internal and external coaches work on one account, and AI coach matching weighs time zone, language and meeting format, so a coachee in Jakarta or Mumbai can be matched with a coach who fits their hours and language. Coach pools let coachees choose their coach, group coaching and 360 assessments run in the same place, and sponsors get progress and ROI reports without seeing session content.
Yes. Each invoice has an optional VAT percentage field, which you can set to Singapore's 9% GST rate if you are GST-registered. The field is named VAT in the product, so check during your free trial that your invoices show what IRAS expects of a tax invoice. Invoices can be scheduled to send on a set date, chased with reminders and paid through PayPal.
Not unless you allow it. Session notes can be kept private, and an account-wide default can lock who reads the notes a coach writes. Sponsors and HR then see goals broken into milestones and actions, session ratings and reports, while the content of each conversation stays between coach and coachee. You can set out those terms in a coaching agreement signed electronically in Coaching Loft.
Start a 30-day free trial or book a demo for your Singapore or regional program.