Beta Terms of Service

Coaching Loft Beta Terms of Service

 

Short Summary for Users

Coaching Loft offers certain features and services in Beta. These experimental features may change, break, or be removed at any time. During the beta period, we may collect anonymized analytics and store usage logs to monitor performance and improve the platform. Some features, such as Luma (the coaching assistant), may have additional beta-specific rules.

Participation in Beta features is optional.

 

1. Introduction

These Beta Terms of Service ("Beta Terms") describe the terms under which Coaching Loft ("we", "us", "our", or "Coaching Loft") provides access to any Coaching Loft feature, tool, or experience designated as Beta. These Beta Terms supplement and operate together with our standard Terms of Service and Privacy Policy. In case of conflict, these Beta Terms apply for Beta features.

Owner and Data Controller:
Coaching Loft – Dubai South, Dubai, UAE P.O.BOX: 390667  

Support Email:[email protected]

Owner Contact Email: [email protected]

 

2. Scope of Beta 

Beta features are experimental and may be incomplete or unstable. Their purpose is to gather feedback, analyze usage, and improve Coaching Loft’s products prior to a full release.

Examples of beta features may include (but are not limited to):

  • AI-driven tools and assistants

  • New reporting dashboards

  • Experimental integrations or APIs

  • Preview versions of upcoming platform upgrades.

 

3. Acceptance of Beta Terms

By enabling or using any Beta feature, you agree to be bound by these Beta Terms. If you do not agree, you must stop using the beta feature.

 

4. Eligibility

Beta features are available to all users on the Coaching Loft platform. By participating you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Beta Terms.

 

5. Characteristics of Beta Features

  1. Unstable and subject to change: Beta features may be incomplete, less reliable, slower, or contain errors.
  2. No service guarantees: No uptime, or performance commitments apply.
  3. Updates and removal: We may modify or remove beta features at any time without notice.
  4. Limited functionality: Certain capabilities may not work or may be restricted during the beta.

 

6. Data Collection and Usage for Beta Features

When using any Beta feature, Coaching Loft may collect and process certain data for improvement and monitoring purposes.

6.1 Types of Data Collected

  • Anonymized analytics (feature usage, performance statistics)

  • System logs and error data

  • Interaction logs, where necessary to improve stability and performance

6.2 Purpose of Data Collection

  • Monitor feature performance

  • Diagnose issues and bugs

  • Improve accuracy, stability, and usability

  • Guide product development

6.3 Opt out of data use

Coaching Loft allows users to opt out of having their data used to improve our machine learning models.

To request an opt-out, users may email us at [email protected]. Once the request is received, we will apply the opt-out to the user’s account within a reasonable timeframe and confirm by email.

When opted out:

  • Your interaction logs (including AI or beta feature chat logs) will not be used for model improvement or training.
  • We may still retain limited logs strictly for:
    • Compliance
    • Abuse prevention
    • Security
    • Debugging
    • Platform performance
    • Legal obligations

all as described in our Privacy Policy.

Impact of opting out:

Opting out may disable or limit certain AI-powered features that rely on this data (such as AI Reports, Predictive Analytics, or improved Luma responses). If disabled, these features will not function until the user re-enables data use.

 

7. Privacy Rights

All rights listed in the Coaching Loft Privacy Policy apply during Beta usage, including:

  • Right to be forgotten

  • Right to correct data

  • Right to access processed data

  • Right to data portability

Users may request account or data deletion in accordance with the procedures outlined in the Privacy Policy.

 

8. User Responsibilities

Users must not:

  • Abuse or intentionally manipulate beta features

  • Attempt to hack, reverse-engineer, or probe any system or AI model

  • Upload harmful, malicious, or illegal files

  • Submit confidential or sensitive personal information unless aware of associated risks

  • Violate any laws or third-party rights when using beta features

Coaching Loft may suspend beta access for violations.

 

9. Feedback

Any feedback, suggestions, bug reports, or improvement ideas provided for beta features may be freely used by Coaching Loft without restriction.

 

10. Intellectual Property

All beta tools and technologies remain the property of Coaching Loft and its licensors. Using a beta feature does not grant ownership rights.

 

11. No Warranty and Limitation of Liability

11.1 No Warranty

The Service is provided "as-is" and "as-available" during the Beta. To the fullest extent permitted by law, Coaching Loft disclaims all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

11.2 Limitation of Liability — Maximum Restriction: 

To the maximum extent permitted by applicable law, neither coaching loft nor its affiliates, officers, directors, employees, agents or suppliers shall be liable for any indirect, incidental, consequential, special, punitive or exemplary damages, or loss of profits, revenue, data, or goodwill, arising out of or related to your use or inability to use Beta Features. in no event shall coaching loft's total aggregate liability arising out of or related to these beta terms exceed the amount paid by you to coaching loft for the service in the three (3) months prior to the event giving rise to liability, or one hundred u.s. dollars (usd 100), whichever is greater. this limitation applies even if coaching loft has been advised of the possibility of such damages.

If any applicable law does not allow the exclusion or limitation of certain damages, those limitations may not apply to you to the extent required by that law.

 

12. Termination and Beta Exit

  1. Coaching Loft may terminate or restrict access to beta features at any time.

  2. When a beta feature becomes publicly available, updated terms may apply.

  3. Coaching Loft will announce when major beta features move out of Beta.

 

13. Public Discussion

Users are free to speak openly about Beta features, share feedback, and publish screenshots unless expressly instructed otherwise.

 

 

Section B — Luma (AI Coaching Assistant) — Additional Beta Terms

This section applies only to Luma, Coaching Loft’s AI-powered coaching assistant, while it is in Beta.

B.1 Purpose of Luma in Beta

Luma is provided in Beta to:

  • Monitor and evaluate AI performance

  • Improve accuracy and reduce hallucinations

  • Collect anonymized usage analytics

  • Enhance coaching workflows.

B.2 Chat Logs

Luma stores chat logs for:

  • Debugging

  • Performance monitoring

  • AI model improvement

B.3 Accuracy Disclaimer

AI-generated content from Luma may be inaccurate. Users must not rely on Luma for:

  • Legal advice

  • Medical advice

  • Financial or investment decisions

  • Professional certification or compliance

B.4 User Responsibilities (Luma)

Users must not:

  • Attempt to manipulate Luma into producing harmful outputs

  • Upload illegal or harmful content for analysis

  • Rely on Luma as a replacement for professional coaching judgment

B.5 End of Luma Beta

Coaching Loft will issue a public announcement when Luma transitions from Beta to General Availability.


B.6 Contact

If you have questions, complaints or requests regarding these Beta Terms, contact us at: [email protected] or [email protected]